November Competition

NOVEMBER COMPETITION

WIN ONE OF FOUR £25 VOUCHERS!

Comfy Living are excited to offer money off prizes this month, valid until 31st December 2012. Perfect for Christmas sleepovers or as a prize for yourself.

FREE DELIVERY on all items anywhere mainland UK. Check your postcode here.

TO ENTER: - Tell us which product you would choose by sending a message via our contact form here. 

Competition closes at midnight 30th November - T's C's below

Vouchers are valid against anything in stock on our website www.comfy-living.co.uk only.

1) The competition is open to anyone aged 18 years and over who reside in mainland UK, other than employees of Comfy Living. Entries unfortunately cannot be accepted due to delivery restrictions for entries from overseas, including Isle of Wight, Scottish Highlands and Islands and NI / SI.
2) To enter, follow the instructions on this blog 
3) Your email address will not be passed on to any 3rd party, and it may be used to inform you of any special offers or competitions. Contact info@comfy-living.co.uk should you not wish to receive this service.
4) Prizes must be accepted as offered. There are no alternatives, although the promoter reserves the right to substitute a prize of equal or greater value if the original prize cannot be awarded due to unforeseen circumstances.
5) Prize winners will be notified via email and announced on the website, Twitter, blog and Facebook. The notification will include details of how the prize can be claimed. If a prize remains unclaimed after the valid closing date, prize(s) will be re distributed.
6) The decision of the judges will be final and binding and no correspondence will be entered into regarding the outcome of the draw. The promoter reserves the right to check the validity of any entry and the identity of any winner. No responsibility can be accepted for entries that are incomplete, delayed, damaged, wrongly delivered or not received for any reason. The promoter shall have no liability for technical problems of any kind which may limit or prevent any person's participation
7) Competition closes at midnight 30th November 2012.
8) Entry into this competition implies acceptance of these rules as final and binding. 
9) One entry per household

10) £25 money off vouchers are only valid when purchasing from the website www.comfy-living.co.uk and will be presented in the form of a unique discount code to the winners

11) Purchases must be made by 31st December 2012

Delivery Tips - Get The Most From Our Courier

Futons and Chair Beds Next Day Delivery information

All items on Comfy Living are delivered FREE within mainland UK, most items on a Next Working Day service when paid for online before 3pm (Fridays 12 noon). This free delivery service does not provide time estimates which some customers find difficult to fit in around their daily schedule.

The couriers that we use are unable to give time slots or book AM or PM deliveries. Whilst we appreciate that waiting in all day may not be convenient, here’s further delivery services we can offer to try and fit in with the school run or working day:

Courier Special Instructions: You can add these to your order, or email us with your requests. Popular requests include:

Calling In Advance: to allow you to get to your property in time - 5 to 30 minutes is the usual timescale can be requested but cannot be guaranteed, requests for 1 hour before may not always be possible due to the logistical planning the couriers have with their postcode route

Leaving in a Safe Place: Nominating a neighbour, or asking for your futon or bed to be left in a garage, the back of a property, behind a side gate or in a porch or reception area can all be accommodated

School Run: Leave a note on the door nominating a safe place, a telephone number or other instructions are all good ideas when you have to leave for the school run or an appointment

We are unable to provide any specific times for delivery other than 08:00 to 18:00 hours. Comfy Living act as an agent for couriers and so are not able to provide a contact number for a courier for public enquiries. The couriers cannot advise on any time slots to us or direct to our customers and your understanding is appreciated in this matter.

A lot of queries we get when customers order futons, beds and mattresses online are to clarify delivery dates. When ordering from Comfy Living there is a calendar for you to book in your specified delivery date, and full delivery scedules are outlined on our Delivery page. For ease of reference, please see our handy guide to knowing when to expect your delivery:

Quickest available delivery bookings:
Pay before 3pm Monday, take delivery on Tuesday
Pay before 3pm Tuesday, take delivery on Wednesday
Pay before 3pm Wednesday, take delivery on Thursday
Pay before 3pm Thursday, take delivery on Friday
Pay before 12noon Friday, take delivery on Monday
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

PLEASE NOTE: We are experiencing high volumes of telephone messages to return customer calls, for a faster response contact us via email.

IMPORTANT: Please do NOT leave a voice message AND duplicate with an email request. Thank you!

Due to the volume of orders and queries we aim to respond to all email queries within 24hrs (1 working day) we thank you for your patience. Currently we are returning telephone messages around a 48hour delay. We recommend you email us for a quicker answer to your query.

Office hours are: 9:00am to 5:00pm Monday to Thursday. Early closing on Fridays 09:00am to 2:00pm.