27th May 2013 Bank Holiday Delivery Information

27th MAY HOLIDAY 2013

Comfy Living is closed over the Bank Holiday period from 2pm Friday 24th May 2013 - returning on 9am Tuesday 28th May 2013. 

Last orders 3pm May 23rd for delivery May 24th. 

All orders paid between 12noon Friday 24th May, over the bank holiday weekend and up to Tuesday 3pm 28th May inclusive will take automatic delivery on Wednesday 29th May.

All orders paid on Tuesday by 3pm 28th May will take automatic delivery on Wednesday 29th May when the courier resumes normal service. 

NO DELIVERIES ON ANY BANK HOLIDAY OR BANK HOLIDAY WEEKENDS

2013 May Day Bank Holiday Delivery Information

MAY BANK HOLIDAY

Comfy Living is closed over the Bank Holiday period from 5pm Thursday 2nd May 2013 - returning on 9am Tuesday 7th May 2013.

Last orders 3pm May 2nd for delivery May 3rd.

All orders paid between 3rd May - 7th May inclusive are delivered on May 8th.

CLICK HERE FOR DELIVERY TIPS

Please ensure someone is home to take the delivery or provide us with specific delivery instructions at the time of ordering (example: Please deliver to my neighbour at no. 30).

Please note the courier drivers are not insured to carry items upstairs/into a property.

It is recommended not to dispose of your old bed in advance of delivery to safeguard against unexpected issues.

Ensure your address details are correct at the time of ordering to avoid items being shipped to the incorrect addresses. We cannot be held responsible if you have purchased an item and given us the incorrect delivery address.

Easter Delivery and Office Closed

Comfy Living Easter Schedule 2013

LAST ORDERS - Wednesday 27th March for delivery Thursday 28th March

Free delivery is an open slot anytime between 8am-6pm.

MISSED ORDERING?

Order after 3pm on Wednesday 27th March and the next delivery date will be the Wednesday April 3rd


Please do not dispose of your old item before taking delivery.

Ebay customers: Your patience in responding to messages would be appreciated. Please do not leave us negative feedback if we do not respond to your message between Thursday 28th March and Wednesday 3rd April.

Failed deliveries at this busy period of time will be communicated with our 3rd party courier company.

Offices close at 5pm on Thursday 29th March
Offices re-open at 9am on Tuesday 2nd April

Comfy Living cannot be held responsible for delays or damages to items however we assure you all issues will be resolved as soon as possible. We always offer 100% refund of you cancel your order in the first 7 days since point of payment and order.

Delays in delivery are to be expected when we handle over 10,000 orders per month for a tiny percentage of people. We sincerely apologise if this happens to you - 99.4% of the time deliveries happen when requested!

Normal delivery schedule after 3rd April 2013:

Pay before 1pm Monday, take delivery on Tuesday 
Pay before 1pm Tuesday, take delivery on Wednesday 
Pay before 1pm Wednesday, take delivery on Thursday 
Pay before 1pm Thursday, take delivery on Friday 
Pay before 12noon Friday, take delivery on Monday 
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

February Competition Winners!

Thanks to the thousands of people who shared on Twitter, Facebook, online forum communities and competition websites - we had the largest volume of entries since we started to run competitions.

THANK YOU!

The three winners are:

E. Jones from Kent

T. Payne from Devon

F Mallard from Manchester

Follow Comfy Living on Twitter and 'like' us on Facebook to be the first to hear about our next grand give away!

Comfy Living February 2013 Competition

February 2013 Competition

Status: HOW TO ENTER

Email comps@comfy-living.co.uk with the subject 'COMPETITION' and simply send us your name, address and contact number and the answer to the following question:

What colour is the 'Danielle' range of beds and mattresses?

5th February 2013 we reached our goal of 2,000 followers!

When we reach 2,000 Twitter followers we will be awarding fabulous prizes to 3 of our followers! Click here to Tweet #Competition #ComfyComp

Our featured prize is the Danielle Divan Bed set - as featured on ITV's 60 Minute Makeover.

The Double Danielle Divan Set mattress features:

• 13.5 guage open coil spring system
• Stitchbond cover
• Medium Firm spring system
• Hand Tufted finish for extra support
• Manufactured in the UK exclusively by Comfy Living
• UK Standard Double 4ft6 (135cm) Mattress depth 18.5cm

The next prize is one for the gaming generation - a Nevada Gaming Chair manufactured by Comfy Living.

The Nevada is a new fun design and perfect for children using games consoles or simply to sit and relax. Use as a cube or adjust the seating position for the back rest. Easy to store and use. Leather look easy clean surface - simply wipe over with a damp cloth.

• Dimensions (Approx): W48cm x L106cm x H37cm as Bench
• 106cm x H78cm x W48cm as Seat, Seat Depth 50cm
• Faux leather in Black or Chocolate Brown.

Finally - a prize perfect for any kid's bedroom - a super Mia Chair Bed!

17 colours to choose from. Mia Single Chair Bed with 100% cotton drill covers. Chair beds provide a comfortable sleeping experience at a very affordable price. Made with the finest quality fillings and materials.

• Dimensions (Approx): Bed Mode: W58cm x L175cm x H14cm. 
• Chair Mode: W58cm x L72.5cm x H55cm
• Video of all colours below. 

Status: AWAITING UNLOCK

When we reach 2,000 Twitter followers we will be awarding fabulous prizes to 3 of our followers! Click here to Tweet #ComfyComp 

Visit www.comfy-living.co.uk for a huge selection of beds, mattresses, futons and kids chair beds with FREE delivery on everything on site.

Comfy Living are now on Quidco - Earn cashback on every purchase!
Not a member? Sign in with Facebook today for 5% cashback

Futons and Futon Mattresses Chairbeds for Kids

Futons and Chair Beds Next Day Delivery information

All items on Comfy Living are delivered FREE within mainland UK, most items on a Next Working Day service when paid for online before 3pm (Fridays 12 noon). This free delivery service does not provide time estimates which some customers find difficult to fit in around their daily schedule.

The couriers that we use are unable to give time slots or book AM or PM deliveries. Whilst we appreciate that waiting in all day may not be convenient, here’s further delivery services we can offer to try and fit in with the school run or working day:

Courier Special Instructions: You can add these to your order, or email us with your requests. Popular requests include:

Calling In Advance: to allow you to get to your property in time - 5 to 30 minutes is the usual timescale can be requested but cannot be guaranteed, requests for 1 hour before may not always be possible due to the logistical planning the couriers have with their postcode route

Leaving in a Safe Place: Nominating a neighbour, or asking for your futon or bed to be left in a garage, the back of a property, behind a side gate or in a porch or reception area can all be accommodated

School Run: Leave a note on the door nominating a safe place, a telephone number or other instructions are all good ideas when you have to leave for the school run or an appointment

We are unable to provide any specific times for delivery other than 08:00 to 18:00 hours. Comfy Living act as an agent for couriers and so are not able to provide a contact number for a courier for public enquiries. The couriers cannot advise on any time slots to us or direct to our customers and your understanding is appreciated in this matter.

A lot of queries we get when customers order futons, beds and mattresses online are to clarify delivery dates. When ordering from Comfy Living there is a calendar for you to book in your specified delivery date, and full delivery scedules are outlined on our Delivery page. For ease of reference, please see our handy guide to knowing when to expect your delivery:

Quickest available delivery bookings:
Pay before 3pm Monday, take delivery on Tuesday
Pay before 3pm Tuesday, take delivery on Wednesday
Pay before 3pm Wednesday, take delivery on Thursday
Pay before 3pm Thursday, take delivery on Friday
Pay before 12noon Friday, take delivery on Monday
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

PLEASE NOTE: We are experiencing high volumes of telephone messages to return customer calls, for a faster response contact us via email.

IMPORTANT: Please do NOT leave a voice message AND duplicate with an email request. Thank you!

Due to the volume of orders and queries we aim to respond to all email queries within 24hrs (1 working day) we thank you for your patience. Currently we are returning telephone messages around a 48hour delay. We recommend you email us for a quicker answer to your query.

Office hours are: 9:00am to 5:00pm Monday to Thursday. Early closing on Fridays 09:00am to 2:00pm.

Competition Winners Announced

Competition Winners Announced

We were overwhelmed with email entries and retweets on Twitter, we chose 2 email winners and 2 Twitter winners:

Emma - @4MunchkinsAndMe 
Yvonne - @XFilesFanaticus
Hazel R. (email)

Kerian W. (email)

Congratulations to the winners and thank you to everyone that has entered and we will be contacting the winners with their £25 discount code today.

We have a special Twitter discount code 5% off everything on the website with FREE mainland UK delivery included - use the word XMAS when you order at www.comfy-living.co.uk (expires 31st December 2012)

Please check Delivery Information
Please check  FAQ

MERRY CHRISTMAS!

November Competition

NOVEMBER COMPETITION

WIN ONE OF FOUR £25 VOUCHERS!

Comfy Living are excited to offer money off prizes this month, valid until 31st December 2012. Perfect for Christmas sleepovers or as a prize for yourself.

FREE DELIVERY on all items anywhere mainland UK. Check your postcode here.

TO ENTER: - Tell us which product you would choose by sending a message via our contact form here. 

Competition closes at midnight 30th November - T's C's below

Vouchers are valid against anything in stock on our website www.comfy-living.co.uk only.

1) The competition is open to anyone aged 18 years and over who reside in mainland UK, other than employees of Comfy Living. Entries unfortunately cannot be accepted due to delivery restrictions for entries from overseas, including Isle of Wight, Scottish Highlands and Islands and NI / SI.
2) To enter, follow the instructions on this blog 
3) Your email address will not be passed on to any 3rd party, and it may be used to inform you of any special offers or competitions. Contact info@comfy-living.co.uk should you not wish to receive this service.
4) Prizes must be accepted as offered. There are no alternatives, although the promoter reserves the right to substitute a prize of equal or greater value if the original prize cannot be awarded due to unforeseen circumstances.
5) Prize winners will be notified via email and announced on the website, Twitter, blog and Facebook. The notification will include details of how the prize can be claimed. If a prize remains unclaimed after the valid closing date, prize(s) will be re distributed.
6) The decision of the judges will be final and binding and no correspondence will be entered into regarding the outcome of the draw. The promoter reserves the right to check the validity of any entry and the identity of any winner. No responsibility can be accepted for entries that are incomplete, delayed, damaged, wrongly delivered or not received for any reason. The promoter shall have no liability for technical problems of any kind which may limit or prevent any person's participation
7) Competition closes at midnight 30th November 2012.
8) Entry into this competition implies acceptance of these rules as final and binding. 
9) One entry per household

10) £25 money off vouchers are only valid when purchasing from the website www.comfy-living.co.uk and will be presented in the form of a unique discount code to the winners

11) Purchases must be made by 31st December 2012

Delivery Tips - Get The Most From Our Courier

Futons and Chair Beds Next Day Delivery information

All items on Comfy Living are delivered FREE within mainland UK, most items on a Next Working Day service when paid for online before 3pm (Fridays 12 noon). This free delivery service does not provide time estimates which some customers find difficult to fit in around their daily schedule.

The couriers that we use are unable to give time slots or book AM or PM deliveries. Whilst we appreciate that waiting in all day may not be convenient, here’s further delivery services we can offer to try and fit in with the school run or working day:

Courier Special Instructions: You can add these to your order, or email us with your requests. Popular requests include:

Calling In Advance: to allow you to get to your property in time - 5 to 30 minutes is the usual timescale can be requested but cannot be guaranteed, requests for 1 hour before may not always be possible due to the logistical planning the couriers have with their postcode route

Leaving in a Safe Place: Nominating a neighbour, or asking for your futon or bed to be left in a garage, the back of a property, behind a side gate or in a porch or reception area can all be accommodated

School Run: Leave a note on the door nominating a safe place, a telephone number or other instructions are all good ideas when you have to leave for the school run or an appointment

We are unable to provide any specific times for delivery other than 08:00 to 18:00 hours. Comfy Living act as an agent for couriers and so are not able to provide a contact number for a courier for public enquiries. The couriers cannot advise on any time slots to us or direct to our customers and your understanding is appreciated in this matter.

A lot of queries we get when customers order futons, beds and mattresses online are to clarify delivery dates. When ordering from Comfy Living there is a calendar for you to book in your specified delivery date, and full delivery scedules are outlined on our Delivery page. For ease of reference, please see our handy guide to knowing when to expect your delivery:

Quickest available delivery bookings:
Pay before 3pm Monday, take delivery on Tuesday
Pay before 3pm Tuesday, take delivery on Wednesday
Pay before 3pm Wednesday, take delivery on Thursday
Pay before 3pm Thursday, take delivery on Friday
Pay before 12noon Friday, take delivery on Monday
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

PLEASE NOTE: We are experiencing high volumes of telephone messages to return customer calls, for a faster response contact us via email.

IMPORTANT: Please do NOT leave a voice message AND duplicate with an email request. Thank you!

Due to the volume of orders and queries we aim to respond to all email queries within 24hrs (1 working day) we thank you for your patience. Currently we are returning telephone messages around a 48hour delay. We recommend you email us for a quicker answer to your query.

Office hours are: 9:00am to 5:00pm Monday to Thursday. Early closing on Fridays 09:00am to 2:00pm.

COMPETITION WINNER!

Wow - what a response we had to the Comfy Living August compeition - and what a response we had from the winner, a very pleased and excited Doris Pearson from Wigan. Doris correctly answered the question "What is the size of a UK standard double bed?" with her response of 4ft 6 inches.

Altogether there was over 800 entries, and the competition was shared on our Twitter account and also our Facebook Page.

Thanks for your entries everyone and look out soon for the next Comfy Living competition!

Competition August 2012

AUGUST COMPETITON - WIN A BED FRAME

Comfy Living listen to our customers and when we asked what prize to offer for this competition, the most popular category was metal beds so we thought we would offer a selection of prizes to choose from as listed below.

To enter: - tell us what the standard UK size for a double bed is in feet and inches by sending a message via our contact form here. Remember to use the word COMPETITON in your entry.

Competition closes at midnight 31st August - T's & C's here

Leather Beds Free Delivery

Cheap Leather Beds Free Delivery

Pay by 3pm for next working day UK delivery FREE

Get the leather look without the leather price tag with a faux leather bed from Comfy Living. All beds are delivered NEXT DAY mainland UK for FREE.

• Select your bed frame size by clicking one of the 4 boxes below
• Add your bed frame to your basket. 10% discount if you buy a mattress at the same time
• All UK mainland deliveries are FREE next day (Mon-Fri) pay by 3pm
• Pay securely with a payment card - Check your email for your order number!

Faux Leather beds are very popular in today's modern society. Faux leather beds are available in a variety of sizes from 3ft Single Bed through to 5ft King Size Bed.

Faux leather beds are a great addition to your bedroom, providing you with a luxurious leather looking bed without the price tag of a real leather bed.

Leather beds are available in a variety of contemporary and classic colours to suit each individual colour scheme and taste.

NEW IN STOCK - Diamante Prado faux leather bed frames:

Why do we sleep on a futon or bedframe?

There are several reasons why having a mattress on the floor may be worse for your health, here's the top 5 reasons why is it recommended to raise a mattress off the surface of the floor.


1) Dust - Common dust gathers on the floor and it tends to get carried around by draughts. The consequence is that you are more than likely breathe in more dust by sleeping on or very close to the floor.

2) Bed bugs - Another issue is the bed bug parasite which live in our sleeping arena, including covers and the mattress itself. Bed bugs prefer to feed on human blood as you sleep at night and are becoming increasingly common. It is easier for bed bugs to get in your mattress if your mattress is on the floor.


3) Mould and mildew - There is a cause for concern that mould and mildew could become an issue when the mattress is directly on the floor as the mattress is not ventilated adequately. This kind of growth has been linked to wheezy, chesty coughs and the spread of infection from the lungs, chest infections have been strongly linked to sleeping in mouldy areas. Actually sleeping on a mouldy mattress is very bad and detrimental to your body's good health.

4) Temperature - If you live in a cold environment, it will be colder closer, to the floor, so that may be a concern. There is also some concern that there are more drafts near the floor. Hot air rises, therefore cold air falls and it will form a draught close to the floor. Clearly, the reverse could be a concern if you live in a hot environment where breathing issues may harm sufferers of asthma, for example.


5) Health and comfort - if you suffer with joint problems it is painful to lower yourself all the way down on to the floor, and also getting up after your sleep when your body is relaxed proves a challenge too.

In summary, Bed and futons frames are essential to prevent health disorders. Bed frames that are constructed with posture sprung slats are proven to relieve symptoms of back pain, or ease the suffering of someone who has an affliction resulting in spinal or joint pain. Let's face it, a healthy good night's sleep is imperative to everyone.

When looking to purchase a bed or futon, it is highly recommended to consider these points and budget accordingly for the product that suits you best. Here's some recommended Comfy Living products for you to consider:

Wood frame futon set, Metal futon frame set, Divan bed sets, Metal bed frames, Wood bed frames, pocket sprung mattresses and futon mattress



Sofa Beds for Kids

Sofa Beds and chair beds for kids are manufactured exclusively by Comfy Living here in Bridgwater, Somerset. The covers are made from 100% cotton drill which enables the use of dyes to provide a range of colours for the sofa and chair bed covers.


The fillings are a foam type substance and so are designed with children in mind, for adults we would recommend the Comfy Living range of futons available in Single or Double, wood or metal frame.

PAY BY 3pm ON THE WEBSITE FOR NEXT WORKING DAY DELIVERY

Environmentally Friendly Futons

When looking to furnish your home with an eco friendly Futon bed, consider the following points to establish how environmentally green the product really is. Futons are constructed of a base, ususally a wood base in solid pine.

Consider how a futon can be classed as eco friendly:

* Sustainable sources of timber – Research proves that felling trees without re-planting new trees contributes to the expanding hole in the ozone layer, oxygen levels are reduced around the globe as the number of oxgyen-generating plants and trees decreases. Choose a manufacturer that has a green conscience and plans a regeneration programme when felling trees for timber.
* Natural materials – Man made filling like foam offcuts, a byproduct of manufacturing, are often used to stuff futon mattresses. Research the fillings of the futon you are looking to buy. The most environmentally friendly futon mattress fillings would be natural matierials such as recycled and cleansed fibres such as felt and wool. Twisting this combination of fillings also provides a more stable seating or sleeping experience that retains the shape and support much better than a low grade futon mattress with a foam offcut filling.
* Futon mattress covers – Blends of man made materials such as Nylon and Elastane are another source of carbon monoxide released into the Earth’s atmosphere during manufacturing process. Choose a natural futon mattress cover in cotton, sourced via sustainable procedures.
* Manufactured in the UK – so the transport has a very low carbon footprint. Futons manufactured overseas are shipped in containers across the seas to the UK, belching out C02 into the atmosphere as the boats that are used burn fossil fuel. When the containers arrive in the UK, they are offloaded onto diesel lorries, these futons are then driven the length and the breadth of the country to distribution depots, which then unpack, and reload onto more vans and lorries to distribute to high street stores.

Comfy Living is an online-only retail store and a UK based futon manufacturer which uses sustainable timber for the wood base, together with natural materials for the mattress filling with 100% cotton drill covers.

The company also offers a standard 24hour overnight delivery service across all mainland UK. Visit the website to view the range of colours of futons available to buy today at www.comfy-living.co.uk

Futon Competition Winner!

Just a short update to thank the thousands of people who entered our competition, the time has come to announce the lucky winner. So, *drum roll* Big congratulations to:


Rachel C. from Sutton-in-Ashfield with the correct answer of Tuesday 10th April


We have contacted the winner and confirm the prize has been claimed.


A huge thank you for the overwhelming interest in this competition, keep in touch with us by joining our Facebook Page or Following us on Twitter for the announcement of the next Comfy Living competition later this year.

View the newest addition to the Comfy Living bunk bed range - the Zara:

Comfy Living Competition - Win A Futon Set Easter 2012

Comfy Living Competition - Win A Futon Set Easter 2012

Futons manufactured by Comfy Living are available in 11 colours. Made in the UK the futon sets feature a 100% cotton drill cover and natural stuffings in the mattress such as felt and wool, our futons are more environmentally friendly than importing in futons from overseas.

This competition is for a 3ft single standard pine futon with your choice of mattress colour. The photo above illustrates the pink futon mattress colour.

Competition Question:

• The last delivery date before Easter is Thursday 5th April. After Easter when is the next delivery date?
• You can enter by sending your answer via the customer contact form on the website here, or byTweeting.
• Email: Please start your message with COMPETITION and include your answer, name address, contact number and choice of futon mattress colour should you be our lucky winner.
• Twitter: Entries can be added by Tweeting: I want to #win a #free @Comfy_Living futon by entering #ComfyFuton #Competition here: http://bit.ly/GQRyaG please RT
• Winners will be contacted on Monday 16th April to arrange delivery. Full T's and C's are at the bottom of this blog.

Clue: Below is the video showing the colours of mattresses and The Easter Delivery Schedule for 2012.




EASTER DELIVERY INFORMATION:

Wednesday 4th April - Order cut off 3pm, for delivery Thursday 5th April.

Orders after 3pm April 4th - 3pm April 5th will be delivered Tuesday 10th April after Easter

Orders placed after 5th April and up to 3pm on 10th April- next delivery day is Wednesday 11th April.

Happy Easter from everyone at Comfy Living!

Pink futons - new product March 2012

Here at Comfy Living we listen to our customers, and for a while now people have been asking about buying our futons in a pink cover. We are really happy to announce that the new range of Pink Futons are available to buy from March 2012.

Futons Double Single Wood or Metal Frame FREE DELIVERY

Futons from Comfy Living

Futons from Comfy Living are exclusively manufactured here in the UK.

Every futon set that we sell is constructed from quality materials, from pressure treated pine timber for the wood base, to the construction of the futon mattress.

Futon mattresses from Comfy Living are stuffed with 4 layers of natural fillings including felt and wool. Futon mattresses from alternative sources could be filled with pieces of foam which lose their shape and support. Every Comfy Living futon mattress is a fixed cover design, with 4 layers of fillings, twisted and packed for maximum life expectancy.

Standard futon mattresses are 9cm thick, and are approximately 10kg in weight - that's a heavy mattress. Customers ask us whether the mattress can be rolled to store away, to which we advise the mattress may be too thick to roll, but the mattress can be triple folded and stored.

Luxury futon mattresses use the same natural fillings, however the depth is 14cm thick. These super luxury mattresses weigh in about 15kg and will easily last a number of years of use, whether as a sofa bed, or as an occasional bed for when guests sleepover.

The futon covers are 100% cotton drill, which enables the material to be dyed in a range of colours to suit every living space. There are a wide variety of colours including the popular Chocolate and Cream reversible futon mattress which is available as the 9cm standard and also the 14cm luxury.

Compare the prices now - all with free delivery

• Single Futon + Standard 9cm Mattress Wood Base £99.99
• Single Futon + Luxury 14cm Mattress Wood Base £112.99
• Double Futon + Standard 9cm Mattress Wood Base £124.99
• Double Futon + Luxury 14cm Mattress Wood Base £129.99
• Double Futon + Standard 9cm Mattress Metal Base £139.99
• Double Futon + Luxury 14cm Mattress Wood Base £159.99

Metal futons offer a extra sturdy frame seating you higher off the floor, the futon base is tubular aluminium supplied ready assembled, all you have to do is attach the legs. With the Kingston Metal Futon frame there is an extra supportive leg in the centre. See the video below.

Christmas Delivery Dates 2011 / January 2012

CHRISTMAS DELIVERY DATES 2011



• Website order / payment cutoff 3pm on Wednesday 20th December, for the last delivery date of Thursday 21st December.


• No deliveries will be made between 21st Dec - 3rd Jan


• After this, all outstanding website orders will be processed and despatched for delivery on the 4th January 2012.